Frequently Asked Questions

Coronavirus (COVID-19) Information For Customers

We are here experiencing everything that you are experiencing. We may need to practice social distancing but you are still able to shop online for the latest collections, iconic style drops, unique products, and the best deals.

Where do you ship?

We would love to ship to you no matter where you live in the world but the Corona Virus has caused us to change the way we do business. Transportation is a problem in many countries as borders have been closed or restricted while the world struggles to slow or stop the spread of the virus.

Until conditions change we have limited our shipments to United States, and including Canada and Mexico.

How long does it take to ship my order?

Some manufacturers have limited personal while they practice social distancing. Your order can be expected to ship in 24 - 72 hours as there may be processing delays with limited personal.

Do you offer fast shipping?

We have made some supply changes that may allow your order to be shipped in some cases 3 days and up to 35 Business days. Express Shipping is not an option at this time.

Can I track my order?

Yes, tracking information will be sent. Sometimes tracking will be refreshed if the original link is not refreshing as it should.

You can also track your order with the provided link.

Do you have a physical store?

Not at this time, but we hope to open one in the future.

How do I select the proper size?

See the size chart for measurements. It is best to take your measurements in cm as this is the most accurate means of measuring.

 

How to measure your children.

 

Pets need to have their measurements also.

Photo Courtesy of Big and Small Dog Boutique