Frequently Asked Questions
Coronavirus (COVID-19) Information For Customers
We are here experiencing everything that you are experiencing. We may need to practice social distancing but you are still able to shop online for the latest collections, iconic style drops, unique products, and the best deals.
Where do you ship?
Most of our products are available to ship world wide.
How long does it take to ship my order?
Many of our products are coming from manufacturers in China, India, Spain, Italy, Canada, or Europe. We have found a few suppliers in the USA to work with. Most USA orders under normal shipping conditions would take no more than 14 business days to ship, but under the current Covid-19 conditions, all shipping schedules are delayed.
Our imports from overseas are experiencing an even greater delay as airports are backed up with many shipments to the USA. Some shipments have been delayed as much as 60 business days.
We will keep you updated on these delays as changes take place world wide.
Do you offer fast shipping?
Not at this time as there is no guarantees that the orders will arrive any faster because of the developing conditions. We hope that this changes within the next month or two.
Can I track my order?
Yes, tracking information will be sent. Sometimes tracking will be refreshed if the original link is not refreshing as it should.
Do you have a physical store?
Not at this time, but we hope to open one in the near future.